Frequently Asked Questions
General
What products does Aurose sell?
At Aurose, we specialize in premium women’s denim jeans. Our collection is designed to combine comfort, durability, and style, ensuring that you always look and feel great.
What sizes do you offer?
We offer a wide range of sizes to fit different body types. Please refer to our size guide on the product pages for accurate measurements. If you need further assistance with sizing, feel free to reach out to us!
Do you ship internationally?
Currently, we only offer shipping within India. We are working to expand our reach in the future, so stay tuned for updates!
How should I choose the right fit?
Consider your waist, hip, and inseam measurements when selecting a size. If you’re in between sizes, we recommend sizing up for a comfortable fit.
Shipping FAQs
How long will it take for my order to arrive?
Processing Time:2-3 business days.
Delivery usually takes between 4-5 working days from the date of dispatch.
Please note that delivery times are estimates and may vary due to factors like shipping carrier delays or other external circumstances.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through the respective shipping carrier’s website.
What shipping carriers do you use?
We work with trusted shipping carriers for prompt delivery. Once your order is processed, we will provide tracking details for you to follow your shipment.
Can I change my shipping address after placing an order?
Once an order is placed, we cannot change the shipping address. If you notice an error in your address, please contact us immediately at showoffjeans017@gmail.com, and we will try to accommodate your request if the order hasn't been processed.
Payment FAQs
What payment methods do you accept?
We accept all major payment methods, including:
Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
UPI (Unified Payments Interface)
Cash on Delivery (COD)
Wallets and other online payment methods
Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery (COD) as a payment option for orders within India. Please note that COD payments may be subject to a verification process before processing the order.
Are there any extra charges for using Cash on Delivery (COD)?
No, there are no extra charges for using Cash on Delivery (COD). You only pay the total amount of your order at the time of delivery.
Is my payment information secure?
Yes, we take security very seriously. All transactions are processed through Razorpay, a secure and reliable payment gateway, ensuring that your payment details are encrypted and protected.